Most hearing aid users have been there. The device is not working quite as well as it should. You have checked the batteries and replaced them and have gone through the usual troubleshooting steps that your hearing health professional has shown you in the past. However, despite that, it still is not working properly. 

It can be quite anxiety-inducing. Your hearing aid gives you back one of your senses and enables you to communicate with the world around you. It is perfectly understandable to feel more than a little worried about it.

The best course of action when you have tried the simple at-home fixes is to book an appointment with your hearing health professional as soon as possible. They will be able to check your device and get to the bottom of why it is not working, repairing or replacing where appropriate. 

When taking your hearing aid in for a repair, it is important to ask your hearing health professional some questions. If necessary, note them down before you go in. Here are some that you should be considering asking.

How much will it cost?

The first thing that you want to talk to your hearing health professional about is the cost. Many hearing aid repairs are easy to fix and therefore won’t cost a lot. However, the complexity of some of the parts of the hearing aid can mean some repairs can be costly and it may work out easier in the long run to have a new hearing aid. Before making any decisions, talk to your hearing health professional about all of the options available to you. 

What checks are they doing?

Make inquiries with your hearing health professional as to what they are doing when checking and diagnosing the problem with your hearing aid. Some of the tests they conduct can be performed in the office with you present and observing, while others may be performed in their labs. 

As a result, be sure to inquire about the tests they have performed in order to decide whether and what the problem with your hearing aids might be. Having all of the information is essential in order to make an informed decision as to what to do next.

Why are they doing these tests? 

Inquire as to why such tests are being performed. Some tests are performed for very particular purposes, because while your hearing aid may be checked one way, the next patient's hearing aid may be tested in a different manner. Once again, information is critical and understanding what is happening and why it is happening is critical to understanding what is wrong with your hearing aid and prevent it from happening again.

As with everything, being informed is vital. Knowing what the problem is and how they check can be the difference between it happening time and time again or you are being able to take steps to prevent it. If you are not sure about any aspect of your hearing aid repair, do not be worried about asking your hearing health professional for more information and advice.